Introduction: The world of the business strategy prosecutions plan competitions every things as we are know it rapidly changing , even as little as 01 decade ago the times were mediator then they are today but they doesn't mean that we didn't experience and change back then on the country we were as are toddy in a status of change today but the change to be happening make sure rapidly as a part of organizations then human resource management must be prepared to deal with the effects of the changing world of work , That means understanding the implications of the technology change workforce diversity labor shortage changing skill requirements continuous implement institute
Author comments: this articles I have make clear that as a business owners how you manage your clients if you want to maintain effective business support relationship with your client you should keep all of clients report as a filing system whether an individual or a team, You should develop your providing services that clients trust in your organizations and your work, in support of this requires you to train skills from good listening to accounts manager and the promotion of your organizations services , for maintain effective business relationship and achieve your business goal You need to know, understand and be able to apply each of the following.
01. Give you an idea about:
Whenever clients procure from your business, you could include the name of your clients into the list and then try to preserve a good contact with them. This technique is vital to keep good relationship with the customers of your business as they should have visited many websites before making a decision to purchase from you and they would certainly have a positive reason for doing this. You could listen to them and follow the implications from these clients to get better your website. You should try to answer questions from your clients even though they show that they are not enthusiastic to buy the products. You should act competently and answer the questions as detailed as possible.
This is quite important because if you show no interest to talk to your clients when they ask questions about things which are not connected to the products you are selling; they would think that you are not unswerving. There are a lot of sellers who are willing to give good customer services to the clients so if you are not willing to offer good customer service, they would find another one. So, good customer overhaul would be the key to found good relationship with your friend. And of course, if you think that personal care is not enough,
02. Interpersonal and communication ability:
A good communication plan can bring value to the engagement in a number of ways It helps set customer expectations, acts as an assurance factor that bolsters the client's confidence, builds consensus around the assignment and helps market its benefits, and gives the client and the various electorate in the organization an opportunity to give feedback on the results of our efforts.
You need to be sure that we're communicating clearly what you have committed to deliver, what you can or can't complete, and what your role is and what the clients' or subcontractors' roles are, and you need to be sure that we are setting budgetary and schedule expectations. Maintaining an email relationship with a client helps to better understand what, when you are working with a client that you have built a healthy relationship with and have worked on different projects with before, you know what quality and type of work that client wants from you.
03. Personal behaviors:
Good office behavior plays an important role in establishing a manner of personal behavior by employees in an office. This will help to encourage positive interaction between co-workers and between employees, business partners and clients as well. Hence to produce more productivity and happier working environments.
You we must handle every telephone calls with a pleasant voice. Even during rushing time, try to appear calm and unhurried while leading the call to a conclusion. Always be polite during the conversation. That your personal appearance plays an important role as self image at the office. However, please ensure the correct time line for making up yourself. Makeup should be applied on before starting to work, at home or in the rest room. Applying makeup at the desk will withdraw our working attention.
You need to show the following behaviors.
Appreciate how an organization operates in different client sectors, modify your approach to align with the client's goals and circumstances, respect the client's need for information, commitment and confidentiality. Build and maintain rapport over sustained periods. Also invite a two-way exchange of information and feedback with clients and others.
04. Support relationships aptitude:
One of the most important parts of our work is maintaining and enhancing our relationships with our clients. Maintaining and growing these relationships makes the time spent on a project more enjoyable, satisfying and effective. Improved relationships also improve the chance that we will get referrals and future business.
This is the number one guideline for a successful client engagement. Without a clear contract neither you nor your client can be clear on roles and responsibilities, deadlines and deliverables, methodologies and measures. Beyond the importance of the contract to the project itself, a clear contract also is a great aid to a good working relationship. The goal of a contract is clarity, not legalese - as such; it is a great aid to improved client relationships. You need to understand and take account of: the conditions for accepting clients onto different business support services benefits and drawbacks of working in different physical locations ,the boundaries of the relationship between you and the client;& the ways that different clients prefer to work;
Conclusion: This advice starts before you investigate for those evils. It creates with being alert, and considerate the big image of the client's business objectives. Patrons will normally be delighted if you can recognize areas for development - particularly when you have suggestions on how to improve the situation.
ABOUT THE AUTHOR
Author comments: this articles I have make clear that as a business owners how you manage your clients if you want to maintain effective business support relationship with your client you should keep all of clients report as a filing system whether an individual or a team, You should develop your providing services that clients trust in your organizations and your work, in support of this requires you to train skills from good listening to accounts manager and the promotion of your organizations services , for maintain effective business relationship and achieve your business goal You need to know, understand and be able to apply each of the following.
01. Give you an idea about:
Whenever clients procure from your business, you could include the name of your clients into the list and then try to preserve a good contact with them. This technique is vital to keep good relationship with the customers of your business as they should have visited many websites before making a decision to purchase from you and they would certainly have a positive reason for doing this. You could listen to them and follow the implications from these clients to get better your website. You should try to answer questions from your clients even though they show that they are not enthusiastic to buy the products. You should act competently and answer the questions as detailed as possible.
This is quite important because if you show no interest to talk to your clients when they ask questions about things which are not connected to the products you are selling; they would think that you are not unswerving. There are a lot of sellers who are willing to give good customer services to the clients so if you are not willing to offer good customer service, they would find another one. So, good customer overhaul would be the key to found good relationship with your friend. And of course, if you think that personal care is not enough,
02. Interpersonal and communication ability:
A good communication plan can bring value to the engagement in a number of ways It helps set customer expectations, acts as an assurance factor that bolsters the client's confidence, builds consensus around the assignment and helps market its benefits, and gives the client and the various electorate in the organization an opportunity to give feedback on the results of our efforts.
You need to be sure that we're communicating clearly what you have committed to deliver, what you can or can't complete, and what your role is and what the clients' or subcontractors' roles are, and you need to be sure that we are setting budgetary and schedule expectations. Maintaining an email relationship with a client helps to better understand what, when you are working with a client that you have built a healthy relationship with and have worked on different projects with before, you know what quality and type of work that client wants from you.
03. Personal behaviors:
Good office behavior plays an important role in establishing a manner of personal behavior by employees in an office. This will help to encourage positive interaction between co-workers and between employees, business partners and clients as well. Hence to produce more productivity and happier working environments.
You we must handle every telephone calls with a pleasant voice. Even during rushing time, try to appear calm and unhurried while leading the call to a conclusion. Always be polite during the conversation. That your personal appearance plays an important role as self image at the office. However, please ensure the correct time line for making up yourself. Makeup should be applied on before starting to work, at home or in the rest room. Applying makeup at the desk will withdraw our working attention.
You need to show the following behaviors.
Appreciate how an organization operates in different client sectors, modify your approach to align with the client's goals and circumstances, respect the client's need for information, commitment and confidentiality. Build and maintain rapport over sustained periods. Also invite a two-way exchange of information and feedback with clients and others.
04. Support relationships aptitude:
One of the most important parts of our work is maintaining and enhancing our relationships with our clients. Maintaining and growing these relationships makes the time spent on a project more enjoyable, satisfying and effective. Improved relationships also improve the chance that we will get referrals and future business.
This is the number one guideline for a successful client engagement. Without a clear contract neither you nor your client can be clear on roles and responsibilities, deadlines and deliverables, methodologies and measures. Beyond the importance of the contract to the project itself, a clear contract also is a great aid to a good working relationship. The goal of a contract is clarity, not legalese - as such; it is a great aid to improved client relationships. You need to understand and take account of: the conditions for accepting clients onto different business support services benefits and drawbacks of working in different physical locations ,the boundaries of the relationship between you and the client;& the ways that different clients prefer to work;
Conclusion: This advice starts before you investigate for those evils. It creates with being alert, and considerate the big image of the client's business objectives. Patrons will normally be delighted if you can recognize areas for development - particularly when you have suggestions on how to improve the situation.
ABOUT THE AUTHOR
MOHAMMAD WAHID ABDULLAH KHAN
MHOHAMMAD WAHID ABDULLAH KHAN
S/O MOHAMMAD SAADULLAH KHAN
Dhaka, Bangladesh
home Page: http://wahidbd.page4.me
Mr. Mohammad Wahid Abdullah Khan is the "Financial Planner" of Shams Group (12, April ,2011 to till now ) & Chief financial officer (CFO) of Orient Polymer Group ( 16 March to till now ) former Project director of "Max Textiles Ltd" from May 2010 to March 15, 2011). Prior to that he had completed over ten (10) years in various fields of Business like - Accounts, Finance, Internal & External Audit, project budgeting and project costing related positions in some of the largest group companies & the join venture companies in Bangladesh.
He consults about small- medium business owners and services professionals, business consulting service and project process. He is most experience in Financial Risk Assessment, Financial analysis, Financial Advising and Project Cost Analysis. He is a co- author of "The complete performance management", Mr. Khan has written more than 200 articles & case studies which have published in different international journals. Such as Business, finance, personal finance, international finance, auditing, Risk assessment topic and performance & industrial related,
Mr. khan's most popular articles is "WAK" Model - The way of best solution for an organization internal audit process,( 1st,2nd,& 3rd part) "WAK" Model"- for successful financial resource , "Wahid khan"- cost analysis, Wahid theory – the key of dynamic series for successful financial consulting, Wahid techniques – the Significance and dependability manner for Performance audit(1st,2nd,& 3rd part) Wahid's Opinion - non-conformity among the performance audit and financial audit, Wahid's view- The cogent task and the confront of financial/economic analysis in the modern business decision making , Wahid's outlook - The Business Financial Analysis Should Be Included several required Documents with the analysis report or plan, WAHID'S JUDGMENT- difference strategic plan as opposed to an operational plan ,WAHID'S METHOD– the charismatic and fruitful guideline for financial investment decision making ,WAHID'S MEASURE - the influential and evaluated of similarity between profit & non- profit business planning & Wahid's philosophy- The examined & careful consideration of strategic planning against business planning, Planning ,programming and budgeting system Models (PPBS Model)
He has consulted with more than 35 service & product companies, in recent years Mr. Khan has been spending most of his professional time for financial consulting, Mr. Wahid khan is the owner of "WAM Associates" and "WAK business solutions
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